Thoughts about business and economic development in rural areas.

 

November 2017
S M T W T F S
« Mar    
 1234
567891011
12131415161718
19202122232425
2627282930  

The customer’s viewpoint.

One of the best stories I ever ran across on how to drive the customer’s perception on the service they received was something I read years ago in Readers Digest. It detailed the story of two clerks at a local dime store. At that time most dime stores had candy in bulk and you ordered a certain amount by weight. At this particular dime store there were two clerks who regularly handled the sales of bulk candy. The manager noticed that one clerk regularly outsold the other. In fact, kids would wait until she got near the candy and would then quickly go up to the counter to place their order with her.

Upon closer observation the manager noticed the key difference that was already obvious to the savvy young customers. One clerk would place a generous scoop of candy on the scale and then remove enough to get to the desired weight. The second clerk would start with a smaller amount of candy and would add candy until she got to the desired weight. Both clerks gave out exactly the correct weight as ordered by the customer but you’ve already figured out which one had the higher sales.

Now if we want to increase sales should we focus on the facts or on the cusomer’s perception of those facts? Your choice.

Comments

Comment from Van Allegrini
Time: February 21, 2011, 5:07 pm

Fotele – Generally there, unexpectedly you can just about all acclaim that will create the web site you’ve always dreamed about, guaranteed to field in inside the gamblers, profit from your current investment along with take from an individual cloister your self your appropriate bunnie a minute buy. Or beneath any kind of situation you desire uncorrupt any small even more of learn more? Used to, along with here a few things i bought. Dont be sorry for my foolish english language

Comment from spadochroniarstwo
Time: March 22, 2011, 2:44 pm

Thx for this article. Very nice.

Comment from big ip 1600
Time: April 6, 2011, 11:57 am

A really usefull article – A big thank you I hope you will not mind me writting about this post on my blog I will also leave a linkback Thanks

Comment from big ip
Time: April 7, 2011, 2:27 pm

A very usefull post – A big thank you I wish you dont mind me blogging about this post on my blog I will also link back to this post Thanks

Comment from big ip
Time: April 7, 2011, 4:16 pm

A really usefull article – Thank you very much I wish you dont mind me blogging about this post on my website I will also link back to this post Thanks

Comment from Maryland solar Energy
Time: May 25, 2011, 12:59 am

Eye-catching and Specific item…Remembered Thank You…! from Alnergy Energy Solar Energy Worth Renewable Energy..

Comment from Solar Panels Maryland Washington Virginia
Time: July 13, 2011, 4:23 pm

Splendid write ups.I want to follow.from alnergy energy solar panel maryland washington virginia

Comment from robotniczy
Time: November 16, 2011, 8:22 pm

wonderful collection, most informative. I wonderment why the other specialists of this sector do not observe this. You should at your writing. I’m courageous, you’ve a great readers’ base already!

Comment from Lea Gartz
Time: January 21, 2012, 12:37 pm

I and my pals have already been digesting the great tips on the blog and all of the sudden I got a terrible suspicion I never expressed respect to the blog owner for those techniques. All of the young men became certainly excited to learn all of them and now have quite simply been taking pleasure in these things. Thanks for turning out to be indeed accommodating and for picking varieties of terrific themes most people are really eager to know about. My honest apologies for not expressing gratitude to you earlier.

Comment from Damion Gentner
Time: January 28, 2012, 9:57 am

my fault, found it, disregard my previous comment, wrong post :)

Comment from Helene Maldomado
Time: January 28, 2012, 10:04 am

my fault, found it, disregard my previous comment, wrong post :)

Comment from Cherri Crear
Time: February 6, 2012, 1:11 am

If you try to take care of a german roaches infestation by yourself, you will find yourself buggin out. Call a professional and have it done right and fast. I know this from experience.

Comment from heerak009
Time: February 6, 2012, 9:28 am

Awesome post! Definately appreciated the way you have posted.By the way i liked you theme too.nice job.

Comment from pictures print online
Time: July 16, 2012, 2:07 am

My programmer is trying to convince me to move to .net from PHP. I have always disliked the idea because of the expenses. But he’s tryiong none the less. I’ve been using WordPress on numerous websites for about a year and am nervous about switching to another platform. I have heard great things about blogengine.net. Is there a way I can import all my wordpress posts into it? Any kind of help would be really appreciated!

Comment from Pick And Pull
Time: March 4, 2014, 12:21 am

Go ahead, Pick-N-Pull it really quick

Comment from venta de motos en usa
Time: March 24, 2014, 11:38 pm

Exceptional conclusion. I’m forwarding this to my readers as I’m certain they’ll benefit from it.

Comment from Find cloud server
Time: May 30, 2014, 1:27 am

Very nice blog. Perhaps adding more pictures will help get you more visitors.

Comment from german roach
Time: February 1, 2015, 11:30 am

For ultimate cockroach prevention and cockroach control, seal all holes and cracks that may provide
an inlet foor a cockroach. They will scramble into these spots and stay there until it
is safe to step oout again. These insects live in a dark,
moist areas especially in cracks in the walls, within electronic appliances ass well as under all types of furnishings.

Comment from technology article
Time: September 20, 2015, 6:07 am

I’m not sure where you’re getting your info, but good topic. I needs to spend some time learning much more or understanding more. Thanks for excellent information I was looking for this info for my mission.

Comment from Porn Movies
Time: October 11, 2015, 8:44 pm

I am just commenting to let you know what a perfect discovery my cousin’s child obtained going by way of your web page. She noticed a good number of pieces, which included what it really is like to have a marvelous helping heart to make other individuals completely have an understanding of some complicated points. You truly did more than people’s expected results. Thanks for providing those powerful, trustworthy, revealing and also distinctive guidance on this topic to Jane.

Comment from Mas ayuda
Time: October 11, 2015, 9:30 pm

Hello, Neat post. There is a difficulty along with your site in internet explorer, could test this¡K IE nonetheless could be the marketplace leader and a large portion of people will leave out your excellent writing due to this dilemma.

Comment from dildo
Time: October 13, 2015, 11:27 am

I would like to consider the ability of thanking you for that specialist guidance I’ve often enjoyed checking out your internet site. I’m looking forward towards the specific commencement of my college research and the entire prep would never have been complete without dropping by your site. If I may possibly be of any assistance to others, I’d personally be glad to assist as a result of what I’ve gained from here.

Comment from voyage ile maurice quand partir
Time: October 18, 2015, 3:22 pm

Hi absolutely everyone right here, the is numerous comment discussing anything at all right here, hey there admin make sure you eliminate those comment!

Comment from hair clip murah
Time: October 21, 2015, 3:51 pm

I am constantly browsing online for posts that can facilitate me. Thx!

Comment from Pinoy Tv Serial
Time: October 31, 2015, 1:23 am

Totally composed content material material , Truly enjoyed examining .

Comment from 149915081512321492148814931512150414971501
Time: October 31, 2015, 1:41 am

We offer the very best practical and most applicable solutions. All our Sydney plumbers are experienced and qualified and are able to quickly assess your issue and discover the best answer.

Comment from Home Pull Up Bars
Time: October 31, 2015, 9:24 am

You’ll find a number of fascinating points in time on this page but I don’t know if these center to heart. There’s some validity but I’m going to take hold opinion until I verify into it further. Outstanding report , thanks and we want a great deal more! Included with FeedBurner likewise

Comment from best rated overnight summer camps
Time: November 4, 2015, 3:03 am

most broadband services are crappy, they can not sustain higher data transfer rates;;

Comment from poker profit
Time: November 5, 2015, 12:25 am

I believe you’ve noted some extremely intriguing details , appreciate it for the post.

Comment from Dream Kitchen
Time: November 11, 2015, 7:12 am

Hey there, You have done a fantastic job. I’ll definitely digg it and personally recommend to my friends. I am confident they will be benefited from this site.

Comment from vaillance courtage
Time: November 15, 2015, 1:24 am

Its great as your other weblog posts : D, thanks for posting .

Comment from solucan satisi
Time: November 15, 2015, 1:36 am

Every person who is all of the very same undecided: attract your chosen earphones, go to a Greatest coupe and enquire for connector all of within Microsoft zune therefore a music player and figure out what kind sounds somewhat significantly much better to families, whilst exactly which vent allows you to be teeth entire lot much more. You’ll learn and that appropriate for you.

Comment from anket para kazan
Time: November 16, 2015, 11:54 pm

I completely enjoy your blog and find almost all of your post’s to be just what I’m searching for. can you offer guest writers to write content to suit your needs? I wouldn’t mind composing a post or elaborating on a few with the subjects you write about here. Once more, awesome internet site!

Comment from 16701578
Time: November 18, 2015, 1:17 am

This is a very exciting post, I’m searching for this know how. So you comprehend I established your internet site when I was searching for sites like my own, so please look at my internet website someday and post me a opinion to let me know how you feel.

Comment from Logan
Time: November 27, 2015, 6:16 am

Your blog is one of the better blogs I’ve came across in months. Thank you for your posts and all of the very best with your function and blog. Searching forward to reading new entries!

Comment from german art
Time: January 1, 2016, 5:00 am

Just bookmarked your weblog. Usually interested in reading about this particular topic. Sort regards.

Comment from training ellipsentrainer
Time: January 18, 2016, 2:21 am

It can be difficult to write about this subject. I believe you did an excellent job though! Thanks for this!

Comment from o sureyi kaldir anani sikerim senin
Time: January 22, 2016, 3:17 am

You can find some intriguing cut-off dates on this write-up but I don know if I see all of them center to heart. There is some validity even so I will take preserve opinion until I look into it further. Good article , thanks and we want extra! Added to FeedBurner as effectively

Comment from buy xbox now pay later
Time: January 30, 2016, 5:56 pm

Extremely informative and fantastic bodily structure of content material , now that’s user friendly (:.

Comment from disabiled bathroom fitter
Time: March 21, 2016, 7:07 am

This internet page is known as a stroll-by for all of the information you wished about this and didn’t know who to ask. Glimpse appropriate here, and you’ll positively discover it.

Comment from great site
Time: June 4, 2016, 10:08 pm

I am in fact delighted to glance at this website posts which contains plenty of valuable facts, thanks for providing these information.|

Comment from great info
Time: August 15, 2016, 7:58 am

I simply want to mention I am very new to weblog and certainly liked your web blog. Probably I’m want to bookmark your blog post . You actually come with very good well written articles. Cheers for sharing your webpage.

Comment from Felicia
Time: August 23, 2016, 8:01 pm

All phases of a herpes virus infection can be infectious, and
the dental professional needs to decide whether it is sensible to treat a child with an active infection.

Comment from brunch 75017
Time: August 26, 2016, 4:25 am

Bonjour ! Ahahaha sympa comme site!

Comment from http://issuu.com/humoroussynergy266/docs/144507227056220d8e2c750
Time: September 3, 2016, 11:01 pm

Stigma relates to how society views others, and frankly, society often does not deal with herpes very kindly.

Comment from plumber kensington here}
Time: September 27, 2016, 11:26 am

Great blog. Great posts.

Comment from plumber deals}
Time: September 27, 2016, 12:01 pm

My friend and I were just having a debate about the topic you mentioned in your post and apparently, I am the winner of the argument! Thank you for clearing it out.

Comment from finance
Time: November 9, 2016, 8:37 am

I’m also writing to let you know what a exceptional encounter my friend’s girl encountered studying your web page. She picked up so many pieces, not to mention what it is like to have an amazing teaching mood to let others without difficulty learn about some impossible things. You undoubtedly surpassed people’s expectations. Thanks for imparting those necessary, dependable, explanatory and also cool tips about the topic to Janet.

Comment from pelen artykul
Time: November 18, 2016, 3:24 pm

Aw, this was a hufhshshd very nice post. In concept I wish to put in writing like this moreover – taking time and actual effort to make an excellent article… but what can I say… I procrastinate alot and on no account appear to get one thing done.

Comment from como engravidar pela tabelinha
Time: January 28, 2017, 3:39 pm

Especialmente a partir de 1985, definido pela Organização das Nações Unidas (ONU) como Ano Internacional da Juventude, inúmeras iniciativas foram desencadeadas em todo mundo, visando levantamento das necessidades sociais dos
jovens que viriam a constituir as futuras gerações de adultos no terceiro milênio.

Comment from tutaj
Time: January 31, 2017, 7:14 am

naturally like your pdolfkdnss web-site but you have to check the spelling on quite a few of your posts. Several of them are rife with spelling problems and I find it very bothersome to tell the truth nevertheless I will definitely come back again.

Comment from Randal
Time: March 2, 2017, 6:06 pm

magnificent post, very informative. I wonder why the other specialists of this sector do not realize this.
You must continue your writing. I’m sure, you have a
huge readers’ base already!

Comment from Check This Out
Time: March 2, 2017, 10:10 pm

I go to see day-to-day a few websites and information sites to read
posts, however this weblog presents quality based writing.

Comment from http://www.blackplanet.com/whatattractswomen2
Time: March 21, 2017, 7:46 pm

For that reason, there are numerous parties held for the sole
purpose of discovering a girlfriend or partner; there
are likewise many singles bars, where lots of relationships begin over a beverage.

Comment from Greg Grullon
Time: March 27, 2017, 12:03 pm

Thanks for sharing your ideas. I’d personally also like to mention that video games have been actually evolving. Today’s technology and inventions have made it simpler to create sensible and enjoyable games.

Comment from Cherie Kinyon
Time: March 27, 2017, 1:18 pm

Thanks for sharing your ideas. I’d also like to state that video games have been actually evolving. Modern technology and enhancements have served create authentic and active games.

Comment from Herbert Crofford
Time: March 30, 2017, 12:33 am

Thanks for sharing your ideas. I’d also like to say that video games have been at any time evolving. Technology advances and enhancements have aided create realistic and enjoyable games.

Comment from Frank Kotschevar
Time: March 30, 2017, 10:04 am

Undeniably believe that which you said. Your favorite justification appeared to be on the web the easiest thing to be aware of. I say to you, I definitely get irked while people think about worries that they just don’t know about. You managed to hit the nail upon the top and defined out the whole thing without having side effect , people could take a signal. Will probably be back to get more. Thanks

Comment from Filiberto Swartzbeck
Time: March 31, 2017, 9:38 am

I do enjoy the manner in which you have framed this specific problem plus it does indeed give me some fodder for thought. However, from everything that I have experienced, I only trust when the reviews pile on that folks continue to be on issue and don’t get started upon a soap box associated with some other news of the day. Anyway, thank you for this outstanding point and while I do not necessarily go along with the idea in totality, I respect your standpoint.

Comment from Debbra Skutt
Time: April 2, 2017, 9:05 am

I discovered more interesting things on this losing weight issue. One issue is a good nutrition is extremely vital if dieting. An enormous reduction in fast foods, sugary foodstuff, fried foods, sweet foods, beef, and whitened flour products may be necessary. Having wastes organisms, and harmful toxins may prevent ambitions for fat loss. While particular drugs momentarily solve the matter, the nasty side effects will not be worth it, plus they never offer you more than a short-lived solution. It can be a known idea that 95 of diet plans fail. Thank you for sharing your thinking on this site.

Comment from Genevie Waln
Time: April 2, 2017, 12:01 pm

Thanks for the ideas shared on your own blog. Another thing I would like to talk about is that weight loss is not exactly about going on a dietary fad and trying to shed as much weight as you’re able in a few months. The most effective way to lose weight naturally is by acquiring it slowly and gradually and obeying some basic suggestions which can make it easier to make the most from your attempt to shed weight. You may be aware and already be following a few of these tips, yet reinforcing knowledge never damages.

Comment from napisal o tym
Time: June 9, 2017, 11:32 am

Thank you for the auspicious writeup. It in reality was a amusement account it. Look complicated to far delivered agreeable from you! However, how can we keep in touch?

Comment from Franklyn Lale
Time: July 5, 2017, 6:09 am

It’s really a cool and useful piece of info. I am happy that you shared this useful information with us. Please stay us informed like this. Thanks for sharing.

Write a comment